No matter what it is you’re purchasing, understanding the refund policy of the company you’re dealing with is essential. At Cert Leads, we understand that making a purchase can often be a nerve-wracking experience and that’s why we have established a clear and simple payment refund procedure.
When you make a purchase from us, you can rest assured that you will not be left out of pocket if you need to return the product. Our refund policy is designed to be fair and straightforward so you can feel confident in your purchase.
To begin the refund process, we will need you to provide us with a few pieces of information. This includes a scanned copy of your enrollment slip for the certification exam, a scanned copy of your result or score report, your order number, and your name and payment method.
Once we have received this information, we will review your refund request and determine whether you are eligible for a refund. If your refund request is approved, we will transfer the money to your original payment method within 5-7 business days.
It is important to note that we do not offer refunds on any products that have been opened or used. We also do not offer refunds if the product has been damaged due to misuse or mishandling. If you are unsure about our refund policy, please feel free to contact us and we will be happy to answer any questions you may have.
At Cert Leads, we understand that making a purchase can be a difficult decision and that’s why we strive to provide the best customer service and the most straightforward refund policy. We believe that our refund policy is fair and easy to understand, so you can rest assured that you will be taken care of if you need to return a product.
If you have any further questions about our refund policy, please do not hesitate to contact us. We are always here to help and we look forward to hearing from you. If you have any query contact us at support@certleads.com
